Shipping policy
Shipping Policy
At Reflet Moderne, we strive to provide a seamless shopping experience and ensure your order is delivered promptly. Please review our shipping policy below to understand our delivery process and associated costs.
Shipping Method and Delivery Time
We offer a standard shipping service to deliver your orders safely and efficiently.
- Standard Shipping:
All orders are processed within 1-2 business days after purchase confirmation. Once shipped, your order will typically be delivered within 8 business days.
*Please note that all deliveries are made Monday to Friday, excluding public holidays. Delivery times are estimates and may vary slightly based on your location, weather conditions, and other factors.*
Shipping Costs
- Standard Shipping: Complimentary for orders over $150.
- For orders below $150, a flat shipping rate of $20 will apply.
*Currently, we do not offer express or next-day delivery options.*
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number. This tracking number allows you to follow the journey of your package and see the expected delivery date. Please allow up to 24 hours for tracking information to be updated.
International Shipping
We currently ship to select countries. Please ensure that the shipping address provided is accurate and complete to avoid any delays or issues with your delivery.
Failed Delivery Attempts
If a delivery attempt is unsuccessful due to incorrect address information provided by the customer or if the recipient is unavailable, additional shipping charges may apply for reshipping the order.
Shipping Delays
While we strive to meet our delivery timelines, unforeseen circumstances such as weather disruptions, logistical challenges, or other factors may occasionally cause delays. We appreciate your understanding and patience in such situations.
Contact Us
If you have any questions or require further assistance regarding your order or shipping details, please contact our Customer Care team at support@refletmoderne.com or call us at + 098666868. We are here to assist you with any concerns you may have.
Thank you for choosing Reflet Moderne. We look forward to delivering luxury fashion to your doorstep.